Processed information Data Security Policy Data retention policy Data privacy policy Incident response procedure Agreement on terms

INFORMATION ON PERSONAL DATA PROCESSING

1. INTRODUCTION

Uniline acknowledges and respects your right to confidentiality of the personal data and undertakes to ensure security of personal data collected through www.uniline.hr. Uniline collects, processes and keeps your personal data in accordance with the EU General Data Protection Regulation (GDPR) and other applicable regulations. Data will not be transmitted to third parties or transferred to third countries, unless required for the provision of contractual services (e.g. accommodation, airline company, carrier, insurance) or for the exchange of personal data with our affiliates (Uniline Celje, Uniline Experience, Uniline Plus). Further use of uniline.hr will be deemed as your acceptance of all terms and conditions set out below.

2. USE OF PERSONAL DATA

Your personal data are collected and used only based on the data you voluntarily provided to Uniline by using uniline.hr. The collected personal data are stored both in electronic and hard-copy form and all appropriate technical and organisational measures are implemented to prevent a personal data breach. Emails containing your personal data will be used by Uniline only to fulfil your requests.

3. BOOKING

The booking of an accommodation, a trip, rent-a-car or other services provided by Uniline requires only the personal data of the reservation holder who must be of full age (e.g. name, address, contact phone, etc.) and the data of other users of the service (e.g. name, date of birth). Only the data required for the provision of the service will be available exclusively to our partners in the provision of the service (e.g. accommodation, transfer, insurance, tour escort). The payment data (e.g. credit card number, date of expiry) are specially protected and will be made available only to banks i.e. credit card companies for authorisation of payment.

4. COOKIES

Cookies allow Uniline to gather statistics on user behaviour on www.uniline.hr (e.g. in which parts of the website users stay the longest and the shortest), which browser is used (e.g. Internet Explorer, Opera, Safari, Google Chrome, Firefox), and so on. A cookie is a small piece of data sent from Uniline's website and stored on a user’s computer and it serves as an anonymous identifier. Cookies also facilitate the use of the website and navigation through it (e.g. you don't have to re-enter your data every time you visit the website). Cookies are not used to access user data or to track user's activities after leaving Uniline's website. Uniline reserves the right to use cookies on its website, but the user can choose to disable cookies by customizing/changing the browser settings. Uniline's cookies do not collect any personal data of our customers, but third-party cookies do. If you want more information, you can visit Google's website (https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage).

5. LINKS

Uniline's website contains links to other websites (e.g. Facebook, Instagram, hotels, airports, weather forecasts). Please note that Uniline cannot be held liable for the observance of privacy on said websites. Therefore, we advise our users to read the Privacy Statement of each website they visit.

6. DIGITAL MARKETING

Contact information, such as your name and email address, is required in case you want to receive promotional material from Uniline. Promotional materials include information on services and special offers, and newsletters. The service can be disabled at any time by clicking the „Unsubscribe“ link in the footer of any email your receive from us or by sending a request for removal from our digital marketing mailing list to dpo@uniline.hr.

7. SECURITY

Uniline takes all security measures to protect our users’ data during their input, transfer, processing, and storage. Access to data is limited to the employees dealing with your enquiries and requests. Users can request at any time a notification on which data is processed by Uniline, or rectification or erasure of personal data, by sending the request to dpo@uniline.hr.