Processed information Data Security Policy Data retention policy Data privacy policy Incident response procedure Agreement on terms

Information on personal data processing

1. INTRODUCTION

Uniline acknowledges and respects your right to confidentiality of the personal data and undertakes to ensure security of personal data collected through www.uniline.hr. Uniline collects, processes and keeps your personal data in accordance with the EU General Data Protection Regulation (GDPR) and other applicable regulations. Data will not be transmitted to third parties or transferred to third countries, unless required for the provision of contractual services (e.g. accommodation, airline company, carrier, insurance) or for the exchange of personal data with our affiliates (Uniline Experience, Uniline Plus, Uniline Celje, Uniline Mobility). Further use of uniline.hr will be deemed as your acceptance of all terms and conditions set out below.

2. USE OF PERSONAL DATA

Your personal data are collected and used only based on the data you voluntarily provided to Uniline by using uniline.hr. The collected personal data are stored both in electronic and hard-copy form and all appropriate technical and organisational measures are implemented to prevent a personal data breach. Emails containing your personal data will be used by Uniline only to fulfil your requests.

3. BOOKING

The booking of an accommodation, a trip, rent-a-car or other services provided by Uniline requires only the personal data of the reservation holder who must be of full age (e.g. name, address, contact phone, etc.) and the data of other users of the service (e.g. name, date of birth). Only the data required for the provision of the service will be available exclusively to our partners in the provision of the service (e.g. accommodation, transfer, insurance, tour escort). The payment data (e.g. credit card number, date of expiry) are specially protected and will be made available only to banks i.e. credit card companies for authorization of payment.

4. COOKIES

Cookies are small text files stored on your device when visiting a website. We use them to ensure the proper functioning of the website, improve the user experience, analyze website usage and display relevant offers and advertisements.

We use the following types of cookies:

- necessary cookies: required for the functioning of the website and the booking process and cannot be disabled,

- analytical cookies: used to understand how the website is used (e.g. visitor statistics),

- marketing cookies: enable the display of personalized offers and advertisements.

Certain cookies are also set by third parties who may process personal data such as IP address and device identifiers. Analytical and marketing cookies are used solely based on the user’s consent. Consent can be withdrawn or modified at any time via the cookie settings. Cookies can be disabled through the internet browser settings; however, in that case some website functionalities may not be available.

5. LINKS

Uniline's website contains links to other websites (e.g. Facebook, Instagram, hotels, airports, weather forecasts). Please note that Uniline cannot be held liable for the observance of privacy on said websites. Therefore, we advise our users to read the Privacy Statement of each website they visit.

6. DIGITAL MARKETING

Contact information, such as your name and email address, is required in case you want to receive promotional material from Uniline. Promotional materials include information on services and special offers, and newsletters. The service can be disabled at any time by clicking the „Unsubscribe“ link in the footer of any email your receive from us or by sending a request for removal from our digital marketing mailing list to dpo@uniline.hr.

7. SECURITY

Uniline takes all security measures to protect our users’ data during their input, transfer, processing, and storage. Access to data is limited to the employees dealing with your inquiries and requests. Users can request at any time a notification on which data is processed by Uniline, or rectification or erasure of personal data, by sending the request to dpo@uniline.hr.